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Bureaucracy is the classic study of the way American government agencies work and how they can be made to work better. Examining a wide range of bureaucracies, including the Army, the FBI, the FCC, and the Social Security Administration, James Q. Wilson provides the first comprehensive, in-depth analysis of what government agencies do, why they function as they do, and how they might become more responsible and effective. With a new introduction by the author.
- Sales Rank: #101230 in Books
- Published on: 1991-01-30
- Original language: English
- Number of items: 1
- Dimensions: 8.00" h x 1.22" w x 5.40" l, 1.09 pounds
- Binding: Paperback
- 464 pages
From Library Journal
Wilson (management, UCLA) attempts to explain bureaucratic behavior, beginning with a contrast of similar institutions (armies, prisons, and schools) that have succeeded and failed. He finds that neither the liberal view (more money, new programs) or the conservative ideology (smaller government) provides the single answer. Wilson's key contribution here is his emphasis on the "bottom" of the bureaucracy--those who do the work. Policy, he says, is developed by those with no understanding of its implementation. In addition, Wilson suggests that bureaucracy can be made "efficient" by giving bureaucrats more incentives and flexibility, a strategy, he concludes, that conflicts with our political culture. For academic libraries.
- Jeffrey Kraus, Wagner Coll., Staten Island, New York
Copyright 1989 Reed Business Information, Inc.
Review
"A gold mine of interesting, even unique observations about bureaucratic government on all levels." -- Christian Science Monitor
"A gold mine of interesting, even unique observations about bureaucratic government on all levels." -- --R. Cort Kirkwood,Christian Science Monitor
"Immediately takes its place as the indispensable one-volume guide to American national administration." -- --Aaron Wildavsky,Los Angeles Times Book Review
"The synthesis is shrewd and creative. The prose is uncommonly swift. The fresh insights are abundant and compelling." -- --Martha Derthick, University of Virginia
About the Author
James Q. Wilson is James Collins professor of management and public policy at UCLA. Winner of the 1990, James Madison Award of the American Political Science Association, he is also the author of Moral Sense and Moral Judgement.
Most helpful customer reviews
46 of 50 people found the following review helpful.
excellent examination of institutions
By A Customer
Wilson's book is a breath of fresh air after years of being forced to deal with stilted rational choice texts in graduate school. Though the idea of finding a study of bureaucracy interesting seems strange, I literally could not put this book down- and not only because I am a poliSci nerd.
Wilson's review of how bureaucracies make policy is pretty comprehensive- he nods at almost all of the major contributors to the discipline. For this reason the book is an excellent introduction to Political Science for someone wishing to get beyond the 101 courses.
His most interesting work deals with the formation of institutional culture- how the definition of an agency's tasksm and the limitations of its capabilities influence its performance and can often produce seemingly "irrational" behavior.
The most interesting thisn, however, is his discussion of how institutions and organizations develop an "ethos" or organizational culture. What bureaucrats do depends not only on what they think their priamry task is, but to a large degree on who they think they are. It is an area often neglected in the field today.
Wilson is a giant, and I recommend him to anyone who is interested in policy, in academia, or outside of it.
11 of 12 people found the following review helpful.
Wonderfully written
By Newsman78
Wilson, as usual, writes amazingly well in this comprehensive book covering bureaucracies, how they operate, and why bureaucrats act the way they do.
He discusses the different organizational features that persist across all bureaucracies, and why it is that once a bureaucracy is created it's almost impossible to get rid of. This may pique your interest if you've been following the recent attempts to solve our intelligence problems by adding more layers of bureaucrats, as if that will somehow solve the problem.
Highly recommended to all students of American politics.
6 of 6 people found the following review helpful.
great read for policy people
By D. Jacobowitz
I just finished a masters program in public policy, and though this book was not used in any of my classes, it was recommended reading. I have to say that it provides a great introduction to bureaucracies and why they are the way they are. (Spoiler: it's not, as many believe, because bureacrats are idiots) Coming from a background of small, private-sector organizations, this was especially useful for me.
I appreciate Wilson's taxonomies of various organizations. Every political scientist has to have a 2x2 matrix to divide the world, but one of Wilson's, that divides organizations into "production," "coping," "craft," and "procedural" is particularly useful. If you are planning a career in public service, you'd do well to take some time to match your personality to the type of organization you're thinking of joining.
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